Customer Relation Management
Organise all your leads, sales and customers in one place Request More DetailsNew to sales CRM?
Know why your sales team needs CRM. Sales CRM systems are designed to help you sell fast and effortlessly. It allows businesses to create sales pipelines, track customers, and gain visibility on various sales opportunities.
If your organisation is looking for a holistic solution to manage the sales team, invest in a CRM now. Here are some significant benefits of sales CRM software:
Capture leads effortlessly
Capture leads and sales enquiries from websites, emails, social channels, phone calls, and trade fairs.
Close deals faster
With a CRM your teams are always on the same page and have complete visibility into your sales pipeline.
Contact management
Maintain a unified repository of customer information so that sales reps have all the required data at their fingertips.
Stay Ahead
When you invest in the right software for your sales team they can focus on what matters—winning over more customers and closing deals. Websi.co.uk build custom CRM’s that keep track of your conversations, alerts you when it’s time to make a call, and many more features to help you manage your enquiries.
Benefits Of A Custom CRM
Sales efficiency: Teams can manage processes throughout the sales cycle, from lead capture, contact management to quotations and proposals.
Personalise service: Know what your customers want and provide a personalised experience by accessing contact details, preferences, and conversation records.
Reports and analytics: Real-time reports give access to vital metrics such as targets, actual sales, forecasts, and agent performance assessment.
Build customer relationships: Sales is all about forging long-term relationships, and a sales CRM tool helps in anticipating your customers’ needs to provide an excellent experience.
Super-easy to use: Designed to help your teams spend more time with customers and less on entering data.
Assign leads to right sales rep: Automatically assign leads to agents based on location, deal size, availability, language, or other preferences.
Schedule meetings with ease: Schedule meetings in a single click without the hassle of back-and-forth emails. Pre-meeting reminders minimises chances of a no-show.
Save time: Automate administrative tasks and save time on scheduling appointments, sending sequence emails, and follow-ups.
Contact management: Maintain a unified repository of customer information so that sales reps have all the required data at their fingertips.
Internal communication: Allow team members to share documents quickly, and improve communication between departments.
Close deals faster: The easy to use interface means the team doesn’t waste time on the tool and can focus on what matters most – closing deals faster.
Full featured helpdesk: Drive customer delight with our easy to use support features. Automate the support process and empower teams to respond faster to requests.
Respond instantly to generate more conversions: Nurture leads with automated Email campaigns. Analyse campaign performance, open rates, clicks, bounces and unsubscribes to tweak your messaging and targeting.
Key Features
Contact Management
Know your contacts better
Deal & Opportunity Management
Win Deals Faster
Appointments
Schedule appointments faster
Email Marketing
Engage customers effortlessly
Sales Insights
Analytics and Insights
Reporting
Build reports from CRM data
Collaboration
Get help from your team
Calendar & Tasks
Meetings & tasks synced in the calendar
Workflows
Automate repetitive tasks
What else does websi offer?